Order & Payment
Fees Calculation = Product Price + China Domestic Delivery Fee+ International Shipping Fee+ Processing Fee + Malaysia Domestic Delivery Fee +Extra Charges (Optional)
- The volume calculation of product (Air & Sea Shipment) based on 1.0 kg rounded method. (effective from 02 Dec 2019)
- Air Shipping: First weight shipping charges calculated based on 1 kg, continuous weight calculated every 1.0 kg.
- Sea Shipping: First weight shipping charges calculated based on 3 kg, continuous weight calculated every 1.0 kg.
- 1.0 kg will be one counting unit for continous weight.
International Shipping Charges Calculated First Weight Method:
- If the product weight is 1.2 kg (rounding to 2.0 kg) and chosen Sea Shipping method, weight shipping charges calculated will based on First 3 kg charges.
- If the product weight is 0.4 kg (rounding to 1.0 kg) and chosen Air Shipping method, weight shipping charges calculated will based on First 1 kg charges.
Reminder: We are encouraging customers to purchase more, because the more products to purchase, freight calculation will be cheaper.
After parcel has arrived at the warehouse
Once the parcel has arrived at the warehouse, you will receive 20 days of free storage. Bear in mind, a fee of RM1.00 per parcel / day will be charged if the allocated time has passed.
After request to repack parcel
Once you have submitted the repacking order, you will receive 14 days of free storage. Once the allocated time has passed, a storage fee of RM1.00 per parcel / day will be charged.
A. Product price
Products prices as stated already covert with the exchange rate into the corresponding price of MYR.
Kindly contact customer services if have any inquires. (Hotline: 010-3655255)
B. China Domestic Delivery Fees
We do not collect extra charges where the China Domestics Shipping fee is collected by the seller such as Taobao, TMall, JD, etc. Most of the sellers are free postage, but some sellers may collect postage fee, and some seller require customer to purchase specify amount of goods only free postage. Thus, customers have to alert on this issues.
C. International shipping fees
International shipping fees is a cost that the parcels shipped from Guangzhou warehouse to the country where the customer is located.
Below is the updated International Shipping fees:-
Sea Shipping (Buy For Me & Dropshipping Product)
Big Sea Shipping (Buy For Me & Dropshipping Product - Bulk Order)
Sea Shipping (B2B Marketplace - Bulk Buy Product)
Note: The above Air Shipping Rate adjustments will be effective on 01 June 2020.
Note: By Air Shipping - If the package you ordered exceeds 120cm x 80cm x 80cm, an extra long fee will be charged (the package will be charged for the final calculation after the package arrives at the China warehouse. Asia5B Customer Service admin will contact customer for details of this charge)
D. Local delivery fees
> Local delivery fees is when customer place order and select the "door to door" (delivery to home) service.
> Beginning from September 2018, we will enact new pricing promotion in MINIMUM KG in International Shipping that user consume in reachable weight to get greater cost saving together with exclusive offer in LOCAL DELIVERY FEES EXEMPTED (Free local delivery).
> Note: The validity period of the free local delivery fee will be extended until further notice.
E. Processing fees
> 5% of processing fees include all the documentation fee. (effective from 02 Dec 2019)
> Calculation as below:
Processing fee = (product price + China domestic Delivery fee) +( International Shipping Fee) x 5%
Attention: As of 07 January 2020 onward the Parcel Handling Guarantee service is no longer available.
We're sorry, this service is no longer available. For these order purchased with Parcel Handling Guarantee early than 07 January 2020, still covered by Parcel Guarantee Coverage.
F. Add-on Service charges (if any)
RMB 405.00 / m3 Or RMB 40.50 / 0.1m3
RMB 5.00 / meter
RMB 0.80 / sticker
G. Parcel Loss Guarantee
> [Product Price + China Domestic Delivery Fee + International Shipping Fee] x 3%.
Claimable amount from this Parcel Loss Guarantee when happen any issue on parcel loss:
Without purchase Parcel Loss Guarantee
Only can claim for Product Price, maximum claimable amount is RM400.
Without purchase Parcel Loss Guarantee
Can claim for Product Price + China Domestic Delivery Fee + International Shipping Fee, maximum claimable amount up to RM1,500 only.